Privacy Policy | Fabloom Group of Company

Last updated: 9 August 2026

This Privacy Policy explains how Fabloom Group of Company (“Fabloom”, “we”, “us”) handles personal information collected through www.thefabloom.com. It applies to visitors who browse the site, send an enquiry, create an account or place an order.

By using this website you agree to the practices described here. If you do not agree, please do not submit your details through the site.

1. Information we collect

We only ask for what an enquiry or an order actually needs.

Information you give us

Enquiry and contact forms — your name, email address, phone number, company name (if given), the fabric or quantity you are asking about, and your message.
Orders and checkout — your name, email address, phone number, full shipping address, city, state, pincode and any delivery notes you add.
Account registration — your name, email address, phone number and a password, which is stored only as a one-way hash and is never readable by us.
Correspondence — the content of emails, WhatsApp messages and calls you send us about your enquiry or order.

Information collected automatically

Server logs — your IP address, browser type, referring page and the time of the request. These are generated by our hosting provider and are used for security and troubleshooting.
Session cookie — a single cookie that keeps your shopping cart and login session working while you browse.

We do not knowingly collect information from children under 18, and we do not ask for or store card numbers, CVV codes, UPI PINs or net-banking credentials on this website.

2. How we use your information

To answer your fabric enquiry and send you quotations, swatch details or price lists.
To process, pack, dispatch and deliver your order, and to keep you updated on it.
To manage your account, order history and saved addresses.
To share the delivery name, address and phone number with our courier partner so your parcel can reach you.
To maintain our own accounting, tax and dispatch records as required by Indian law.
To detect and prevent fraud, spam submissions and misuse of the website.
To send occasional updates about new fabrics or offers — only where you have asked for them. Every such message carries a way to opt out.

We do not sell, rent or trade your personal information to anyone.

3. Who we share it with

Your details are shared only with parties who need them to complete your request:

Courier and logistics partners, to deliver your order.
Our web hosting and email providers, who store the site’s data and deliver our notification emails.
Professional advisers and government authorities, where disclosure is required by law, a court order or a tax or regulatory obligation.

These parties may only use the information for the purpose we share it for, and are expected to keep it confidential.

4. Cookies

This site uses a PHP session cookie. It carries no personal information — only a random identifier that lets the server remember your cart contents and, if you are signed in, your login. It expires when you close your browser or log out.

Pages that embed a Google Map may set cookies from Google. Those are governed by Google’s own privacy policy, not ours. You can block or delete cookies in your browser settings, but the cart and login will stop working if the session cookie is blocked.

5. How long we keep it

Enquiries — up to 24 months from your last contact with us, so we can follow up on a pending quotation.
Orders and invoices — for the period required by Indian tax and accounting law, currently a minimum of eight years.
Account details — until you ask us to close the account.

6. Security

Data is transmitted over an encrypted HTTPS connection. Passwords are stored as salted one-way hashes, forms are protected against cross-site request forgery, and access to the admin panel and database is limited to authorised staff. No system on the internet can be guaranteed absolutely secure, so we cannot promise perfect security — but we will tell affected users without undue delay if a breach ever puts their data at risk.

7. Your rights

You may write to us at any time to:

ask what personal information we hold about you;
have inaccurate details corrected;
have your data deleted, where we are not required to keep it for tax or legal reasons;
withdraw consent to marketing messages;
object to a particular use of your information.

Send the request from the email address you gave us, to info@thefabloom.com. We aim to respond within 30 days. We may ask for proof of identity before acting on a deletion request.

8. Third-party links

Our site links to external pages, including our social media profiles and embedded maps. We do not control those sites and are not responsible for their content or their privacy practices. Read their policies before sharing information with them.

9. Changes to this policy

We may update this policy as our services or the law change. The revised version takes effect when it is published on this page, and the “Last updated” date above will change with it. Please review it from time to time.

10. Contact us

For any question about this policy or about your data:

Fabloom Group of Company
Mohiuddin Pur, Post–Habibpur, Bhagalpur, Bihar – 813113, India
Email: info@thefabloom.com
Phone: +91 97600 58796